RSS Feed for the unit Project management

Introduction

The Open University — Tue, 07 Jun 2011 13:32:59 GMT

This unit is from our archive and it is an adapted extract from Fundamentals of Senior Management (B713) which is no longer in presentation. If you wish to study formally at The Open University, you may wish to explore the courses we offer in this curriculum area.

The default learning path in this unit takes a problem-based approach to learning about project management. You work through a realistically complex and messy example of project management and engage in a series of tasks associated with the case-study materials. At each stage of the case study you have access to project management resources which describe useful approaches to project management and introduce useful frameworks and tools. However, these are provided as an aid to your learning not as the main focus. The emphasis here is on learning through engagement with problems. We have found that this kind of learning approach maximises your chances of learning in a way that transfers into your own working practice. Of course it is possible to use these learning resources in other ways. Should you choose to you can, for example, start with the resources on project management approaches (which are available as separate study units: B713_1, B713_2, B713_3, B713_4 and B715_5) and come back to the case study as an applied example.

This unit consists of a guided learning journey through a case study of project management within a call-centre. The case study has seven stages. At each stage you will find audio, video and text materials which you can look at in any order. At each stage there is an associated activity which will ask you to work on some of the issues in the case study. Each stage also has associated resources which describe relevant project management approaches and frameworks. You can draw on these as needed, depending on your existing knowledge about project management.

Except for third party materials and otherwise stated (see terms and conditions), this content is made available under a Creative Commons Attribution-NonCommercial-ShareAlike 2.0 Licence

Learning outcomes

The Open University — Tue, 07 Jun 2011 13:32:59 GMT

By the end of this unit you should be able to:

understand the common issues that arise in projects;
practise project management tools and techniques;
understand how to avoid some of the common problems that arise in project management;
practise project management decisions;
understand the interaction of the rational and the more subjective and affective elements of project management.

Except for third party materials and otherwise stated (see terms and conditions), this content is made available under a Creative Commons Attribution-NonCommercial-ShareAlike 2.0 Licence

1 The Case Study materials

The Open University — Tue, 07 Jun 2011 13:32:59 GMT

Click here to access the case study materials.

Except for third party materials and otherwise stated (see terms and conditions), this content is made available under a Creative Commons Attribution-NonCommercial-ShareAlike 2.0 Licence

Next steps

The Open University — Tue, 07 Jun 2011 13:32:59 GMT

After completing this unit you may wish to study another OpenLearn Study Unit or find out more about this topic. Here are some suggestions:

If you wish to study formally at The Open University, you may wish to explore the courses we offer in this curriculum area:

Or find out about studying and developing your skills with The Open University:

Or you might like to:

Post a message to the unit forum, to share your thoughts about the unit or talk to other OpenLearners
Review or add to your Learning Journal
Rate this unit

Except for third party materials and otherwise stated (see terms and conditions), this content is made available under a Creative Commons Attribution-NonCommercial-ShareAlike 2.0 Licence

Acknowledgements

The Open University — Tue, 07 Jun 2011 13:32:59 GMT

Except for third party materials and otherwise stated (see terms and conditions), this content is made available under a Creative Commons Attribution-NonCommercial-ShareAlike 2.0 Licence

This presentation of the Y Call case study has been adapted from original OUBS teaching materials by Teresa Connolly (OpenLearn, Open University) and the associated B713 units by Wilma Garvin (Associate Lecturer, Open University).

Don't miss out

1. Join the 200,000 students currently studying with The Open University.

2. Enjoyed this? Browse through our host of free course materials on LearningSpace.

3. Or browse more topics on OpenLearn.

Except for third party materials and otherwise stated (see terms and conditions), this content is made available under a Creative Commons Attribution-NonCommercial-ShareAlike 2.0 Licence