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Time: 50 hours
Level: Intermediate
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 Introduction Resource- This key skill focuses on the ways in which you receive and respond to information and communicate with other people in your work, study and everyday life. Communication skills include speaking, listening,...
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| | 1 Information and communication
- 1 Information and communication Resource
- This Key Skill Assessment Unit offers an opportunity for you to select and prepare work that demonstrates your key skills in the area of communication.
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- 2 Sources of help Resource
- This assessment unit is designed to be self-contained. However you might like to access the following sources for support and guidance if you need it. These sources include:
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| | 3 Key skills assessment units
- 3 Key skills assessment units Resource
- This section gives advice and guidance to help you compile and present a portfolio of selected work. You are strongly advised to read through this section so that you have an idea of what is expected.
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| | 4 Structure of the assessment units
- 4 Structure of the assessment units Resource
- This key skill assessment unit does not have specific questions with word limits and no statements indicating you include, say, an essay or a report. Instead, as you tackle the unit you need to ask yourself...
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| | 5 Effective communication
- 5 Effective communication Resource
- The purpose of this assessment unit is for you to create a portfolio of your work to represent you as an effective communicator within your study or work activities. This will involve using criteria to...
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| | 6 What you should present
- 6 What you should present Resource
- This assessment unit has two parts. Part A requires you to plan, monitor, evaluate and reflect upon your skills, and present evidence of that process. Part B requires you to select concise examples of...
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| | 7 Part A: Evidencing skills to develop a strategy, monitor progress and evaluate performance
- 7.1 Evidence required Resource
- Part A is about showing that you can develop a strategy for using and improving your communication skills, that you can monitor your progress, and can evaluate your performance and strategy overall. The...
- 7.2 Developing a strategy Resource
- Present notes/records that show you have planned your use of communication skills. Include:
- 7.3 Monitoring your progress Resource
- Present a reflective commentary that makes reference to your notes/records and includes:
- 7.4 Evaluating your strategy and assessing your work Resource
- Present an evaluation that includes a summary of how effective your strategy has been in helping you use and improve your communication skills, giving details of:
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| | 8 Part B: Evidencing your communication skills
- 8.1 Evidence required Resource
- This Part requires you to present an example of your work to show that you have used written, oral and visual communication skills within your study or work activities to achieve effective communication....
- 8.2 Extended written communication Resource
- Your example needs to show you can:
- 8.3 Synthesis of information Resource
- The synthesis needs to show you can:
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| | 9 Notes to help you complete your assessment
- 9 Notes to help you complete your assessment Resource
- To complete your assessment portfolio, include a contents page to show what evidence you have included for each part. An example of a suitable format for the contents page is shown in Figure 1 above.
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| | References and Acknowledgements | |
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