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Topic outline

 

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  • Time: 6 hours
    Level: Masters

 
 

Introduction

  • Introduction Resource
  • In this unit, we emphasise the strategic importance of marketing communication, rather than seeing it as merely a tactical process of promoting the other elements of the marketing mix. Brands exist in...
 

1 Barriers to a strategic view

  • 1 Barriers to a strategic view Resource
  • Marketing communications is not always accepted as having strategic importance in organisations. This unit examines some of the reasons for this, before exploring some recent arguments in favour of a strategic...
 

2 The changing role of communications

  • 2 The changing role of communications Resource
  • Butterfield (1997) argues that the hierarchical model of planning which has traditionally placed communications alongside the other variables of the marketing mix is due for a rethink. This model starts...
 

3 The changing role of communications: customer preferences

 

4 Summary

  • 4 Summary Resource
  • This section has examined marketing communications’ claims to strategic credentials. Historically there have been several barriers to this – the fragmented nature of development and execution in the absence...
 

References and Acknowledgements

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